CANCELLATION POLICY
Thank you for shopping at Balaji Loomtex Pvt. Ltd. We are grateful that you like our products. We understand that sometimes a product may not meet your expectations. In that unlikely event, we invite you to read the following cancellation policies. For transactions made at the Balaji Loomtex Pvt. Ltd. website / App, terms and conditions apply as with any shopping experience. You agree to the following terms when you make a purchase or order at Balaji Loomtex. . CAN I CANCEL MY ORDER- Before the product has been shipped, you can cancel your order online. In this case, the entire order amount will be refunded.
- If you have not yet received the item you ordered, you can choose not to accept it and cancel it. The refund will be processed once we receive the originally ordered item back from the courier
- An order cannot be cancelled once the item has been delivered to you
IF I CANCEL THE REQUESTS, WHEN WILL IT BE PROCESSED
- We will cancel your order and initiate a refund within 7-14 business days after you request cancelling item(s) in your order. We'll notify you by email.
- When the order status in your order shows as ‘shipped ‘, the cancellation request is nullified and you can initiate a return process as per the Return policy.
CANCELLATIONS - WHO DO I CONTACT?
- You can write to us at care@balajiloomtexpvtltd.com
